How Data and Information Is Collected
Certain types of information are collected whenever you visit the website. This includes data sent automatically by your computer, tablet, smart phone, or other device. This information could include but is not limited to your IP address, Internet browser choice, device information such as ID number, operating system, mobile network, and physical location. We use tracking software to determine which pages on our site you visited.
During the registration process, additional information is collected:
- Your chosen username, email address.
- Account information for the payment processors that you use to make deposits and withdrawals.
General information about your computer or other device may be gathered when you use the Lensen Group LTD website. This helps to ensure security and the best possible experience when you complete transactions or navigate to the different pages.
As a fraud or identity theft prevention measure, we record information about your use of the website. This can include the link you clicked to come to it, which page you started out on, which pages you access during each visit, the links you clicked, and the actions you completed. Communication with customer service representatives, investment consultants, and any other people associated with the website is likewise collected and saved.
- They remember your account information for log in purposes.
- They can help deliver a personalized experience in your account dashboard.
- They help us collect data about site access to help prevent fraud and hacking.
Both session-based and permanent cookies are used when you navigate to the Lensen Group LTD website. The first variety disappears when you close the site or your Internet browser. The second variety, with a unique expiration date or may stay on your computer until they are deleted by you.
All data gathered by cookies is encrypted so that it can be accessed only by us for the purposes outlined above. Internet browsers do give users the option to disable cookies, but this may adversely affect your use of the Lensen Group LTD website, especially log in pages and your user dashboard. If you wish to disable the cookies anyway, navigate to your Internet browsers help documentation and follow the instructions found there.
Storage and Protection for Your Personal Information
The term "personal data" is used to refer to any information that can be used to identify you as an individual. Anonymous data or generalized data that cannot be used to indicate a specific person is not considered personal data.
All personal data is stored on-site in our Netherlands servers. We follow all local and federal laws that pertain to the physical, legal, and programmable security options specifically used for personal data storage. These include professional encryption, firewalls, and limited real access to the servers and computers that can access them. Only employees who are deemed reputable and to require access to the personal data in order to carry out their duties have access.
Personal Information Collection Methods
The only reason we collect personal data from our website and service users is to deliver the best possible experience while maintaining complete security and efficiency. The information we collect could be used in the following manners:
- To provide the services offered by Lensen Group LTD to customers
- To offer technical support when necessary
- To solve problems, complaints, and to troubleshoot issues
- To process transactions, except deposits, and allow withdrawals will
- To personalize the experience for every user who logs into an account
- For information verification practices that prevent unauthorized access
All of the personal data submitted to the Lensen Group LTD website can be accessed by the user from their account dashboard.